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FREQUENTLY
ASKED
QUESTIONS

DO YOU HAVE A CAKE PRICE LIST?

All of our cakes are customised - this means that there is no set price list. Pricing is dependant on size (diameter and height), covering and complexity of design. As a general guide:

  • single tier $250 - $400

  • two tier $450 - $650

  • three tier from $750

  • four tier from $1200

Pricing indicated above is indicative only - please get in touch via email or our contact form for a detailed quote.

HOW DO I BOOK MY EVENT WITH YOU?

Most of our work and consultation is done via email, so please get in touch via hello@alcakemy.com or by using our online form. 

Photos are very helpful in the design process, so please feel free to send these through. Photos of cakes by other designers will be used as inspiration, however please note that we do not directly copy. 

Once we have provided you with a quote, a 25% non-refundable deposit will be required within 7 days to secure your booking, with full payment due 2 weeks prior to your event. For bookings made with less than one month notice, or with a value of $200 or less, full payment will be required. 

We do not make tentative bookings. Bookings are only confirmed once a formal quote received and deposit paid. 

HOW MUCH NOTICE DO YOU REQUIRE?

For wedding cakes, it is recommended that you get in touch as soon as possible to avoid disappointment. In particular, peak wedding periods (March-May and Sept-Nov) tend to book out 6 to 8 months in advance.

For smaller cakes, we typically require 1-2 weeks notice, however this is subject to availability.

DO YOU OFFER CAKE TASTINGS?

Yes! Cake tasting packs are typically offered once per quarter, however this may change depending on our calendar. Tasting packs feature 8 of our current menu flavours paired with a matching buttercream. Please see our Shop for further information about cake tasting packs and get in touch if you would like to be placed on the notification list.

WHAT DO YOU USE TO FILL AND COVER CAKES?

Our cakes are typically filled and covered with Swiss meringue buttercream. Ganache is also frequently used for the outer covering of the cake to accommodate certain designs. Unfortunately we do not work with fondant, or sugar paste.

DO YOU PROVIDE FOAM TIERS?

Yes, we can provide foam tiers for cakes 3 tiers and above. Please note that discounts are not provided for foam tiers due to the costs associated with procuring and prepping the foam and the same amount of work is required to design the cake.

CAN MY FLORIST DECORATE THE CAKE?

Due to food safety and insurance reasons, only the JX Wedding Cakes team is permitted to dress the cake. We are happy to work with your florist to have them supply the florals for the cake prior to the event.

DO YOU DELIVER? 

Yes, delivery can be organised in advance and is subject to availability. Delivery pricing is based on distance from DownTown Ottawa. We recommend that delivery be organised for wedding cakes.

WHAT HAPPENS IF I CHANGE OR CANCEL MY CAKE ORDER?

Any major changes to your order less than two full weeks before the required delivery date may incur a fee to cover the reworking of the cake design and/or loss of work already completed on the order. 

The deposit / retainer fee is non-refundable.

Get in Touch

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